F.A.Q.'s
Although the Rosarium sells the highest quality roses and flowers available on the market, it does not go without saying that even the highest quality products need the most careful treatment. To ensure the longevity of your roses it is essential that you follow a few certain steps:

Q ? Do I need to recut my roses as soon as I get them home, even though they were freshly cut at the Rosarium or other flower shop?
A
? Yes, once you arrive at home, roses should be cut with a sharp knife or shears and placed immediately in lukewarm water. If your roses are water-packed in store you have 4 ? 6 hours before they need to be put back into water (unless advised otherwise by the Rosarium staff).

Q ? Why should I cut my roses with a sharp knife and NOT scissors?
A
? Cutting roses with a sharp knife will give the bottom of the stem a nice, clean, open surface to drink water. By cutting roses with scissors, the opening is crushed rather than clean-cut, which will restrict the amount of water a rose can drink.

Q ? Why should I place my roses in warm water rather then cold/icy water?
A
? The water should be lukewarm, NEVER ice cold. The ice-cold water will shock the roses and keep them from blooming or opening. Lukewarm water will allow the roses to drink and bloom.

Q ? What is in the powdered substance in the flower food packs I receive from flower shops, and why should I add it to the flower?s water?
A
? The floral food packets are simply powdered sugar and very small amount of bleach designed to dissolve in water, which provides nutrients for the flowers and keeps the water clean.

Q ? How often should I change the water for my flowers?
A
? You should never have to change the water within the vase, unless your roses are drooping within the first couple of days you have put them in a vase. Water should only be added to the vase daily. If roses begin to wilt, remove the roses from the vase and clean and disinfect the vase, refill vase with lukewarm water and floral food (if available), recut the stems with a knife roughly 5 ?10 centimetres and place immediately back into water.

Q ? Which roses last longer than others?
A
? All of our roses are the freshest Ecuadorian-grown roses, although, over many years of specializing in roses, we have learned that some varieties do last longer than others because of their stronger resilience to natural forces such as sun exposure or storage temperature. This does not mean that they are not good or less fresh, but it is simply the unique characteristics of each variety. For example, some roses have a full bloom that may last a week to 10 days, whereas other varieties may not bloom at all but will last over two weeks. You can ask one of the Rosarium staff members how long the varieties you choose will last or whether they may open or not. On a side note, the tightness of the bulb of the rose does not dictate the freshness of the rose, because some varieties are very susceptible to blooming, whereas other varieties are more resilient to opening.

Q ? How long should my roses last?
A
? Roses are very delicate flowers that prefer a cooler atmosphere with indirect sunlight. On average, a rose should last up to seven days and anything longer than that is a bonus, which depends on the specific variety and the conditions it is placed in.

Q ? I received a bouquet from the Rosarium and it has other flowers aside from roses in it. Do I treat them the same as the roses?
A
? Yes, all the flowers and greens that are included in our European Round Bouquets need to be treated the same as the roses (to keep the shape of the bouquet, the binding or floral wire SHOULD NOT be removed).

Following these steps carefully will ensure the longevity of your roses. These instructions are essential and are easily noticed by our staff when redeeming roses under the Rosarium?s Quality Guarantee.